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to www.sr20service.com


SR20 Service is the partner of SOHO, demanding to access leading information and communication technologies.

 

 

SR20 Service : The innovative computer technologies partner of SOHO 

 


High quality expertise and know-how


  • Collection of data on technologies already successfully used by large companies

 

  • Preparing for and accompanying the transfer of these technologies into their own environments in complete security

 

  • Assessment of actual risks involved, total cost of ownership (TCO) and operating costs, as well as return on investment of current solutions compared to alternative options available.

 

  • IT accessibility evaluation of companies for different disabilities.

 

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Immediate productivity gains and budget control


  • Implementation of the most advanced telephone services with functionalities usually reserved for the most efficient call centres (automatic attendant, interactive voice responder (IVR), voice mail coupled with e-mail, etc.)

 

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  • Utilization of open, flexible and free solutions (linux and free software), as opposed to expensive commercial solutions for which the user must adapt to the functionalities on offer.

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Call Center Solution

ADVANCED TELEPHONY SOLUTIONS

PSTN / T1 / T2 / IP Solutions

 

Strong from its large experience in IT and communications advanced technologies, SR20 Service purposes "ready to use" advanced telephony solutions:

 Analogic Solution

Analogic Solution

 Digital Solution

Digital Solution

 Gateway Solution

Gateway Solution



More information ? Contact us !

 

Framework Video / Phone

Multi-channel Video Framework


Beta release of the framework is available, it allows to manage any contacts between an expert (interpreter, teacher, secretary...) whose offer internet based services to their customers reaching the resource only with a Web Browser for on line calls : Video or Audio.

Booking management, availabilities of parties are managed by the framework for on demand or reserved contacts.

Freelance experts working in shared organization are able to share their customers and offer more servicing time without any commuting.

The framework offer also a conference video and audio bridge to plan virtual meeting.

 

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** NEW **
REMOTE TRAINING SESSIONS

Training courses catalog, on site or remote sessions

 

We are proposing training in various areas office suites, system, development, network, open source software for your staff, customers or partners.

 

With our expertise and professional practice in these domains we can address training session to beginers as well as to experts. In order to follow working environments upgrades and anticipate the need for new sklls.

 

We can adapt training modules according to knowledge and objectives of participants.

 

Advanced solution used in the company enhance our ability to deliver remote training sessions via internet using application sharing, whiteboards, live voice & video.

 

Extract : OpenOffice - Mozilla Thunderbird - Linux - Solaris - AIX - Shells : KSH, BASH, PHP - Mysql - PostGresql - apache - TCP/IP - Voice over IP (VOIP) - customized sessions ... .

 

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TELEPHONY LOAD GENERATOR

Call Injector & Advanced Voice Scenario

 

Since 2003, SR20 Service, is specialized in IT and communications advanced technologies, developing a high level of expertise in Open Source software dedicated to provide Voice & Video Over IP (VOIP) features for business.

 

Main product issued from this VOIP expertise is a load generator for telephony systems with advanced scenario management based upon ASTERISK™, «The open source PBX».

 

TELEPHONY LOAD GENERATOR

 

EASY-SYSTEM framework enhances accurate readings of load testing sessions' results.

 

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