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Innovative technologies available for SOHOs
SOHOs derive their competitive advantages from their technical knowledge and skills, their reactivity and their capacity for adaptation.
The tools and choices of information technology (computers, software) and telecommunications (internet, networks, telephony) are determining and incontrovertible. They must satisfy the requirements of SOHOs to be sources of productivity rather than unmanageable expenses.
Managers, whose objective is to ensure production, do not always have at their disposal resources for:
- collecting information on technologies already utilized with success by large companies
- preparing for and accompanying the transfer of these technologies into their own environments in complete security
- assessing the actual risks involved, total cost of ownership (TCO) and operating costs, as well as return on investment of the current solutions compared to alternative options available.
Productivity gains are immediate and budgets controlled for SOHOs utilizing:
- the most advanced telephone services ( automatic attendant, interactive voice responder (IVR), voice mail coupled with e-mail, functionalities usually reserved for the most efficient call centers)
- open, flexible and free solutions (linux and free software), as opposed to expensive commercial solutions for which the user must adapt to the functionalities on offer
To enable SOHOs to adopt and profit from these innovative solutions, SR20 Service offers its competencies, its knowledge of the demands of production and its practical experience of these technologies.
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